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	<title>AmiableArgument.com</title>
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	<description>A Blog About the Commercial Printing Industry</description>
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		<title>Why is the U.S. Postal Service So Broken?</title>
		<description><![CDATA[We live in an age whereby Printers do not survive unless they invest in technology, employees juggle many duties and there is an emphasis on being a low cost producer. If a printing company has high prices &#8211; guess what? They go out of business. If their presses are 30 years old &#8211; guess what [...]]]></description>
		<link>http://www.AmiableArgument.com/2012/02/07/why-is-the-u-s-postal-service-in-such-bad-shape/</link>
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		<title>Embracing New Media</title>
		<description><![CDATA[There seem to be two schools of thought among printers regarding &#8220;New vs. Traditional&#8221; Media. On the one hand, some printers fight anything that has to do with digital media, viewing it as a threat to their business that they have to treat with utter disdain. And then there are printers that are trying to [...]]]></description>
		<link>http://www.AmiableArgument.com/2012/01/27/embracing-new-media/</link>
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		<title>Your Prospects Deserve to be Treated with Courtesy and Respect</title>
		<description><![CDATA[One of the absolutely worst ideas in Sales is to call on a prospect without an appointment. I was on the receiving end today of a bad sales call.The regional representative for an unnamed digital press manufacturer shows up in the lobby unannounced to see me. At the time I was on the phone, had [...]]]></description>
		<link>http://www.AmiableArgument.com/2011/12/01/your-prospects-deserve-to-be-treated-with-courtesy-and-respect/</link>
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		<title>Is Customer Service a Lost Art?</title>
		<description><![CDATA[As I write, I have been on hold with Adobe for 29 minutes&#8230;I had a very simple, simple question which I needed answered. In order to get that answer I had to provide my name, software serial number, email address, version of Acrobat X, version of the problem software (Firefox 5). I also had to [...]]]></description>
		<link>http://www.AmiableArgument.com/2011/06/29/is-customer-service-a-lost-art/</link>
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		<title>The Radical Market Shifts in Printing Are Commonplace in All Industries</title>
		<description><![CDATA[In the printing industry, sometimes we get defensive about the business we are in (&#8220;print is not dead&#8221;), or we use phrases like &#8220;when the economy turns around____&#8221;, trying to be positive about the future. What we are experiencing in the printing industry is two fold: radical technological shifts (think e-books, web advertising, lights-out Prepress, [...]]]></description>
		<link>http://www.AmiableArgument.com/2011/06/23/the-radical-market-shifts-in-printing-are-commonplace-in-all-industries/</link>
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		<title>FSC is at a Crossroads</title>
		<description><![CDATA[Having been in the industry for 35 years, one tends to see many fads and fashions come and mostly go by the wayside. We have seen foil stamping become a &#8220;must use&#8221; design feature for high-end coated products, recycled papers spike and plummet in popularity and most recently the advent of certified paper, pulp and [...]]]></description>
		<link>http://www.AmiableArgument.com/2011/03/07/fsc-is-at-a-crossroads/</link>
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		<title>Who Does &#8220;Set A Side&#8221; Business Really Benefit?</title>
		<description><![CDATA[Over the last 2 or 3 years, the amount of State and municipal work that is &#8220;Set a Side&#8221; has gotten out of control. &#8220;Set A Side&#8221; simply means that you cannot bid on the project unless your business is &#8220;small&#8221;, minority owned, female owned, owned by a handicapped person or a veteran. In theory [...]]]></description>
		<link>http://www.AmiableArgument.com/2011/02/03/who-does-set-a-side-business-really-benefit/</link>
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		<title>NewPage, Verso Owners Reportedly Discussing a Deal</title>
		<description><![CDATA[Tuesday, January 18, 2011 The owners of North America&#8217;s two largest makers of coated paper are discussing a deal that could result in one of them having a significant ownership stake in both manufacturers, according to a published report. NewPage&#8217;s owner, Cerberus, and Apollo Management, which has a controlling interest in #2 maker Verso Paper, [...]]]></description>
		<link>http://www.AmiableArgument.com/2011/01/18/newpage-verso-owners-reportedly-discussing-a-deal/</link>
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		<title>Citing Constitution will cost taxpayers $570K in printing costs &#8211; What ? Huh ?</title>
		<description><![CDATA[After reading this article below, I was not sure I wanted to scream or laugh&#8230;or pick up the phone and ask Rep. Corrine Brown if I could have the job of adding Constitutional citations to bills, and I would ONLY charge her $285,000! I would save the taxpayers 50% ! Seriously, this is just another [...]]]></description>
		<link>http://www.AmiableArgument.com/2011/01/11/citing-constitution-will-cost-taxpayers-570k-what-huh/</link>
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		<title>The Fading Reverse Auction</title>
		<description><![CDATA[IN THIS DAY and age, most of us take it for granted that technology can make a process easier and more efficient. But sometimes it is necessary to take a step back and review if a device is delivering what it was originally designed to do. Take reverse auctions, for instance. These types of transactions [...]]]></description>
		<link>http://www.AmiableArgument.com/2010/12/23/the-fading-reverse-auction/</link>
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